My Friend In Spain
This telephone interpretation service will revolutionise day to day life for many people. Aimed to be a “light” service for non Spanish speakers to call to request a quick translation to help with daily life such as; a doctors appointment, a visit from a plumber, electrician, trip to the garage to service or buy a car etc.
My Friend in Spain puts people in direct contact with bilingual interpreters to help in emergency situations within seconds.
Also aimed at Spanish businesses that have occasional foreign customers, not enough to require a full time foreign-language speaker, to be able to run through the specifics of an order or a complaint for example. Or if travelling abroad.
Callers can pass the phone between them and the other party or simply engage the hands-free function to allow open translation in each of the two languages.
“You don't talk to us, you talk through us!”
Run via a premium rate telephone number 807 499 846, callers pay 1€+vat (1,21€ landlines and 1,57€ from mobiles) per minute for their translation via their phone bill as they use it and only pay for the exact minutes and seconds they use.
There is NO NEED to register and no extra costs. Callers pay for the exact minutes they use through their telephone service provider.
The staff are a mix of local and foreign bilingual people, all with the common experience of friends calling them for linguistic assistance countless times already and are keen to extend the same help to more people. In addition they have been trained to quickly translate and encourage the caller to end the call as soon as they finish their part, to keep cost to a minimum.
They hope this approach will encourage frequent use of the service as people become comfortable with the quick and efficient help when they need it most.
They have different websites for the different languages;
www.mijnvriendinspanje.com (coming soon!)
and for Spanish;
“If you get stopped by police at two in the morning, you have a number that will get your situation translated immediately by a friendly, polite human being instead of a machine'
“All you have to do is save +34 807 499 846 in your phone, and then remember to call My Friend in Spain whenever you’re in need.”
“There are over a million foreigners in Spain, half don’t speak Spanish and they are always asking bilingual people for help.”
“They would happily pay their friends to interpret for them with a plumber, a gestor or after an accident – but now they don’t have to.”
“The staff are a mix of local and foreign bilingual people, all with the common experience of friends calling them for linguistic assistance,” he said.
“They have been trained to quickly translate and encourage the caller to end the call as soon as they finish their part, to keep costs to a minimum.
“They hope this approach will encourage frequent use of the service as people become comfortable with the quick, efficient and instant help when they need it most.”