Boutique Palacio
Alicante
Bewertungen
I really liked the room. Everything is beautiful, it’s been recently renovated, and everything works perfectly. The bathroom deserves special mention. It’s all very stylish and modern. The location isn’t the best, of course, but it’s very close to the beach. The staff are friendly and always ready to help. Excellent quality for the price.
I was accommodated at the hotel from 21 to 28 February 2025. On 22 February 2025, I was given a room in the morning. However, when I returned in the evening, a very unpleasant surprise was waiting for me. When I wanted to lie down in bed, I noticed that the mattress smelled very bad. I realized that I had been given a room where, before my arrival, someone had vomited in the bed. The mattress smelled strongly of vomit and it was impossible to sleep on it. I am pregnant and I did not sleep the whole night because there was no one I could turn to, as the reception is closed in the evening. The next day, the receptionist gave me another room, which was fine. I have never experienced anything like this anywhere before. I consider this to be a serious failure in housekeeping, as something like this should never happen to a guest who simply wants to rest.
Good value for price. Kitchen inside was a pleasent surprise. Few minutes walk to the beach. Public transportation also nearby.
